Free shipping for orders over $150

Shipping & Returns

Returns

We take the upmost care when packaging our candles for shipping, but if for some reason the candle arrives to you damaged we will offer a full refund, minus the original postage cost, within 48 hours from delivery, as long as there is photographic proof of the damaged item to sacreddragonfly@outlook.com. 

Your item must be unused and in the same condition that you received it. It must also be in the original packaging.

We do not offer refunds for change of mind. 

 

Shipping

We only ship within Australia via Australia Post. 

Please note our shipping rates (all in AUD):

  • Standard Shipping is $9.95
  • Express Shipping is $19.95
  • Free Shipping for Orders over $150

All items will be dispatched within 48 hours of your order, and we anticipate that they should arrive to you within 3-14 days depending on Australia post. 

We care for the environment and hope that we are doing our part to reduce waste wherever we can. All of our shipping boxes and packaging are 100% recyclable. Our small maxi cup candles are made from a non toxic resin that is 100% recyclable and our glass candle jars can also be cleaned out after use for repurposing. Please refer to our Candle Care page for more info on how to clean out your jar. 

We hope that your candle arrives safely to you, and that you enjoy your purchase!